Shipping policy

Last updated: September 19, 2026

Alafia Cast Co. apparel is printed to order and shipped directly to you. Please allow time for production as well as delivery.

Production time

Most orders are printed and prepared for shipment within 5 business days after the order is placed. Business days are Monday through Friday, excluding U.S. holidays. Any different production estimate shown on a product page applies to that item.

Production time is separate from shipping time. Choosing a faster shipping service does not shorten the time needed to print your order.

If we cannot ship within the stated production timeframe, we will contact you with an updated estimate, when available, and the option to agree to the delay or cancel the unshipped item for a refund.

Shipping destinations and rates

We currently ship within the United States to addresses supported at checkout. International shipping is not currently available.

Available services include Economy and USPS Priority Mail. The shipping options and charges available for your order are displayed at checkout before payment.

Delivery time and tracking

Carrier transit time begins after your order ships. Delivery time depends on your destination and the shipping service selected. Carrier estimates are not guaranteed arrival dates, and weather, holidays, or service disruptions may cause delays.

Once your order ships, we will send a shipping confirmation with tracking information. Tracking may take time to update after a label is created. The carrier's tracking page will provide the latest delivery estimate.

Orders containing multiple items may ship in separate packages and arrive on different days. Each shipment will have its own tracking information.

Address corrections and order changes

Please check your shipping address, including apartment or unit numbers, before placing your order. If you notice an error, contact us immediately with your order number and the correct information.

Orders can enter production quickly, so changes or cancellations may not be possible once processing begins. If a package is returned as undeliverable, we will contact you about the next steps and confirm any additional shipping cost before arranging another shipment.

Missing, damaged, or incorrect orders

If your order is overdue, or tracking has stopped updating for 72 hours after the expected delivery date, contact us so we can investigate. Please report suspected lost shipments promptly and within 30 days of the shipping date.

If tracking shows delivered but you cannot find the package, check the delivery location and with anyone who may have accepted it, then contact us for help.

For damaged, defective, or incorrect items, contact us within 30 days of delivery with your order number, a description of the issue, and clear photos of the item and packaging. Keep the packaging until the issue is resolved. We will review the problem and arrange an appropriate resolution. Please contact us before sending anything back.

These reporting periods do not limit any rights or remedies available under applicable law.